Terms of Service

By accessing and using EQUILA STYLE, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

Product Information

We strive to provide accurate product descriptions, pricing, and availability. However:

• Product images are for illustrative purposes and may vary slightly
• Prices are subject to change without notice
• Product availability is not guaranteed and may change
• We reserve the right to discontinue products at any time

Product Authenticity

All products sold on EQUILA STYLE are guaranteed to be authentic and sourced from authorized distributors. We do not sell counterfeit or replica items.

Order Process

When you place an order with EQUILA STYLE:

1. Order Confirmation: You'll receive an email confirming your order
2. Payment Processing: Payment is processed securely through our payment partners
3. Order Verification: We verify order details and payment
4. Order Fulfillment: Your order is prepared for shipping
5. Shipping Confirmation: You'll receive tracking information

Payment Methods

We accept various payment methods including:

Shipping Options

Delivery Responsibilities

• Delivery address accuracy is the customer's responsibility
• Someone must be available to receive the delivery
• We are not responsible for delays due to customs or weather
• International orders may be subject to import duties

Return Policy

We offer a 30-day return policy from the date of delivery:

Refund Process

1. Initiate return through your account or contact customer service
2. Receive return shipping label via email
3. Package item securely and ship using provided label
4. Item inspection upon receipt (2-3 business days)
5. Refund processed to original payment method (5-7 business days)

Our Intellectual Property

EQUILA STYLE and its content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

You agree to use our services responsibly and in accordance with these guidelines:

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute Resolution Process

1. Informal Resolution: Contact our customer service first
2. Formal Complaint: Submit written complaint if issue persists
3. Mediation: Attempt mediation before legal action
4. Arbitration: Binding arbitration for unresolved disputes
5. Court Jurisdiction: Courts in Mumbai, India have exclusive jurisdiction

Termination Rights

Either party may terminate these Terms under the following circumstances:

Effect of Termination

• Account access will be immediately terminated
• Outstanding orders will be processed normally
• Refunds will be processed according to our return policy
• Certain obligations may survive termination